Terms of Use

Agreement to these Terms

This website is operated by Natalie Gaida, LLC ("I," "me," or "my"). By using couplestherapyma.com (the "Website"), you agree to these Terms and to my Privacy Policy. If you do not agree, please do not use the Website.

You must be 18 or older to use the Website, which is written for adults.

What this site is and is not

Everything on the Website, including blog posts and page copy, is general education. It is not therapy or medical advice, and it cannot replace a professional who knows your situation.

Visiting the Website or sending me a message does not create a therapist-client relationship. That relationship begins only after we complete an intake and you and I have both signed my informed consent paperwork.

The Website is not for emergencies. If you or someone else is in danger, call 911. If you are thinking about suicide or are in emotional crisis, call or text 988, the Suicide & Crisis Lifeline, at any hour. I do not monitor messages sent through the Website in real time.

Contacting me through the Website

Email and contact forms are not a secure way to share private information. Please limit what you send to your contact details and a line or two about what you are looking for. Save the personal details for our first session.

Messages sent through the Website are not confidential in the way that conversations in therapy are. I reply to inquiries during business hours, usually within two business days.

Testimonials

Any testimonials on the Website come from couples who chose to share them, and they appear with initials only. Each reflects one couple's experience. Therapy affects every relationship differently, and I cannot promise any particular result for you.

Testimonials are published with the writer's permission. I do not confirm or deny whether any person is or was a client.

Accessibility

I want everyone to be able to use this Website. I work to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and review the site regularly. If you run into a barrier on any page, or need information in another format such as large print or a screen-reader-friendly document, email therapy@nataliegaida.com or call 774-421-9499. Email is the faster way to reach me, and I will reply within two business days. If you would like to talk about accommodations for our sessions, I am glad to do that too.

Intellectual property and outside links

The writing and design on the Website, along with my logo, belong to Natalie Gaida, LLC or are used with permission. You may read them and share a link to a page. Please do not copy or republish the content, or use my name or logo, without my written permission.

The Website may link to other sites and to outside articles or books. I do not control those sources and am not responsible for what they say or how they handle your information. A link is a pointer, not an endorsement, and the people and programs I name keep their own trademarks and copyrights.

Disclaimers and limits on liability

I work to keep the Website accurate and current, but I cannot promise that it is free of errors or always available. The Website is provided "as is." To the fullest extent the law allows, Natalie Gaida, LLC is not liable for losses that come from using or relying on the Website or the sites it links to.

These Terms cover the Website only. Therapy services are governed by the informed consent paperwork you sign as a client. Nothing here limits a right you have under the law that cannot be waived, or a duty I owe you as a licensed professional once you are my client.

Changes and governing law

I may update these Terms from time to time. The "Last updated" date at the top of this page shows the most recent revision, and continuing to use the Website after a change means you accept the new version.

These Terms are governed by the laws of Massachusetts, without regard to its conflict-of-law rules. Any dispute about the Website will be handled in the state or federal courts located in Massachusetts. If any part of these Terms is found unenforceable, the rest stays in effect.

Contact

Questions about these Terms can go to therapy@nataliegaida.com. Natalie Gaida, LLC.

Natalie Gaida is a Licensed Marriage and Family Therapist in Massachusetts, license LMFT 1854, regulated by the Massachusetts Board of Registration of Allied Mental Health and Human Services Professions.